Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern LIFEAID Canada ULC’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website. LIFEAID Canada ULC reserves the right to change these terms and conditions at any time without notice.

The terms ‘LIFEAID, ‘FITAID’, ‘FITAID RX, ‘FITAID ZERO,’ ‘FITAID RX ZERO,’ 'FOCUSAID,' 'IMMUNITYAID,' 'PARTYAID,' 'GOLFERAID,' ‘us’ or ‘we’ refers to the owner of the website whose registered office is Toronto, ON M9W 6P7. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies and pixel tags to monitor browsing preferences.
    • If you do not want to allow cookies to be used, please disable them on your browser.
  • We reserve the right to use your email address and any other personally identifiable information that you provide to us to respond to you and to send you marketing materials for our own products and services.
    • If you no longer wish to receive materials from us or would like your personal information removed from our database, please contact us at [email protected] Alternatively, if you receive materials from us by email you can make use of the "opt-out" provision in our communications so that we know that you no longer wish to receive any materials from us.
    • Generally, we will not disclose the personally identifiable information that we collect through your use of our website to unaffiliated third parties. We will not share your information with outside parties who wish to market other products and services to you. We reserve the right, however, to provide such information to our employees, contractors, agents, and designees to the extent necessary to enable them to perform certain services for us, including order fulfillment and website-related services such as web hosting, to improve website-related services and features, to perform maintenance services, and to distribute advertisements and other marketing materials on our behalf. We also reserve the right to disclose any personally identifiable information that we collect to any third party if we believe that we are required to do so for any or all of the following reasons: (i) to comply with the law; (ii) to comply with legal processes or governmental requests; (iii) to prevent, investigate, detect, or prosecute criminal offenses or attacks on the technical integrity of our website or our network; and/or (iv) to protect the rights, property, safety and security of LIFEAID Canada ULC and its employees, our website visitors, and/or the public.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Canada.
Pricing
The prices shown on the website are subject to change at any time without prior notice.
Use of Coupon Codes
Promotional discounts for customers are delivered by use of Coupon Codes that reduce the price of the Cart on checkout. Coupon Codes are to be used by a customer once only, that is "one use per customer", and attempting to attain discounted product or merchandise by creating multiple accounts on the LIFEAID website in order to bypass our restrictions on one use per customer is a violation of these Terms and Conditions.
Privacy
One of our top priorities is making sure that your personal information is safe. Please review our privacy policy. By participating in the program, you are agreeing to LIFEAID collection and use of your personal information and acknowledge that you have read and accepted our privacy policy.
WIN A FREE CASE NOW
The “Win a Free Case Now” reward for entering first name, email address, and zip code into our database (the “Free Case Reward”) is open only to individuals who are legal residents and physically located in one (1) of the fifty (50) United States or the District of Columbia, who are at least eighteen (18) years of age at the time of entry (the age of majority is eighteen (18) in most states but twenty-one (21) in Mississippi and nineteen (19) in Alabama and Nebraska). One entry per person only. When the user enters their name, email and zip into our database, an algorithm determines if they have won using a 1/500 chance against a random number generator. All entrants to the Free Case Now Reward are also entered automatically in the “Sweepstakes”
SUBSCRIBE & SAVE
  • MEMBERSHIP CANCELLATION AND CORRESPONDENCE: Membership may be cancelled at anytime. Cancellation must be received in writing or email prior to the next month’s shipment of LIFEAID product.
  • Cancellations and all written correspondence can be sent by email to: [email protected] or mail to LIFEAID Beverage Co. P.O Box 761 Santa Cruz, CA 95061
  • CREDIT CARD: Credit card information is maintained with strict confidentiality.
  • PAYMENT: We accept Visa, MasterCard, Discover, and American Express
  • All orders are insured against physical loss and damage while in transit. Please contact us immediately if there is a problem with your delivery.
  • RETURNS: Returns of unopened product can be sent to Lifeaid Canada ULC 90 Claireport Crescent unit 7, Toronto ON M9W 6P7. Please include original product and invoice with your return. Upon receipt of unopened product, a refund will be issued within 30 days for the purchase price minus a 20% restocking fee. Postage and Delivery is to be paid by the customer.
  • FITAID is owned and operated by LIFEAID Canada ULC.
RETURN POLICY
Returnable items must be received by us within 30 days from the date your order was delivered. All returns for refunds will be assessed a 20% restocking fee of merchandise costs. Returned items must be received in their original packaging and in perfect condition. This means if merchandise was originally in seal packaging, it’s expected to be returned in the same way. Unsealed/used items are not resellable, and therefore, not accepted for refunds if returned. No refunds will be offered for orders past 30 days, unfortunately. Buyers will be responsible for shipping back to us for refunds. Shipping costs are not refundable. All merchandise returned that is opened or not in original packaging will be discarded. No refunds or exchanges will be issued for such merchandise. Note: Items ending in .97 are considered clearance. All clearance items are FINAL SALE and not eligible for return or exchange.

Please send returns to:
90 Claireport Crescent unit 7
Toronto, ON M9W 6P7

***Remember to include order# along with all returns***

If you have any further questions concerning our exchange/return policy, feel free to contact us by phone at (888) 347-0155 or directly on our Contact Us page.

Please review contents of order immediately after receiving. If there are any issues/damage(s) to item(s) in your order when received, please be sure to bring it to our attention within 3 days of receiving so we can resolve the issue for you.